Sammen Studio

Privacy Policy

Last Updated: [Date]

Sammen Studio respects the privacy of its customers. This policy describes how we handle personal data when you shop with us online in Egypt.

This Privacy Policy explains how Sammen Studio collects, uses, stores, and protects personal data when you use our website or purchase from our online store in the Arab Republic of Egypt.

This policy should be read together with our Terms & Conditions and Returns & Exchanges Policy.

Personal data we collect

Personal information collected through the website may include information necessary to:

Process orders and payments
Provide delivery and fulfilment
Communicate with customers and provide customer support
Prevent fraud and maintain security
Comply with legal obligations
Improve our products and services

This may include, where applicable, your name, contact details, delivery address, order history, and payment-related information processed through our payment providers.

How we use personal data

Sammen will process personal data for the purposes described above and in accordance with applicable Egyptian data protection laws, including the Egyptian Personal Data Protection Law No. 151 of 2020 and its applicable Executive Regulations.

Where consent is required by law, Sammen will obtain the relevant consent before processing the data for the applicable purpose.

Customers may have rights relating to their personal data as provided by applicable Egyptian law, including rights to access, correction, or deletion where applicable.

Marketing communications

Where required by applicable law, Sammen will obtain the necessary consent before sending promotional or direct marketing communications.

Customers may opt out of promotional communications through the available unsubscribe mechanism or by contacting Sammen.

Opting out of marketing communications will not affect transactional communications necessary to process or fulfil an order.

Third-party service providers

Sammen may use trusted third-party service providers to support the operation of the website and fulfil customer orders, including payment processors, delivery companies, website hosting providers, and technology providers.

Such providers may process information only to the extent reasonably necessary to provide their services to Sammen and customers, subject to applicable legal requirements and contractual arrangements where applicable.